Pretty Hagad

Pretty Hagad

President at Global Connections BPO Services, Inc.

I'd like to develop my professional network

Currently employed at Global Connections BPO Services, Inc., Grace Imprints, ODesk

Previous: The Collectionary, HSBC



    After I left my job as Telephone Banking and Cards Specialist at HSBC, I decided to work from home as a freelance contractor. My past work experience and education allowed me to become well-rounded in different industries such as healthcare, finance, marketing, sales, banking, and education. As a freelance contractor, I have consistently received 5-star ratings and positive feedback from EXTREMELY SATISFIED clients. I also received a recognition for making it to oDesk's Top 10% Contractors. In less than a year, I had more work than I could handle so I started hiring talented freelancers to help me with overflow work. In 2013, I was already managing a team of 8 agents - serving clients from the US, UK, Canada and Australia. Although we provide a wide-range of VA services to our clients, we have gained the reputation of being Experts in LinkedIn Marketing. In April 2014, Global Connections BPO Services, Inc. was born. Our passion to serve our clients better and to provide affordable and excellent service to start-up businesses and independent professionals made us dream bigger. Today, we have over 35 staff working at our office in Imus, Cavite plus a network of highly-experienced freelance writers. We are mostly hired for LinkedIn Marketing and Lead Generation, LinkedIn Profile Creation and Optimization, Data Entry and Web Research, Virtual Assistant and Social Media Account Management, Web Content Writing, PR Campaigns, and Transcription. We like the idea of growing together, both internally (among our colleagues) and externally (with our clients and suppliers). We believe that business is about making meaningful relationships. If we can help our clients grow their business, we also grow with them. Let's connect and share your story... I would love to know how we can help! ✉ Email:



At Global Connections BPO Services, Inc.

From June 2014 to Present
Global Connections BPO Services, Inc. empowers businesses in maximizing their performance, and partners with them in attaining their vision and reaching corporate goals. We develop and implement innovative processes which allow our clients to have a leading edge in their respective business fields....
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At Grace Imprints

From May 2014 to Present
We make SMART websites that Turn Viewers into Buyers. Our website designers are trained to make functional designs that are cost effective and user-friendly.

Freelance Virtual Assistant

At ODesk

From August 2011 to Present
Check out my contractor profile and work history at oDesk:

Project Manager - PR Campaign

At The Collectionary

From September 2013 to April 2014 An online dictionary of all the amazing collectible items available online! Objective: Create an online community of fans of the wide range of subjects we have at The Collectionary, through content creation and cross-promotion.

Telephone Banking Specialist


From June 2008 to August 2011
I worked as Telephone Banking Specialist for HSBC, serving clients in the UK. I was responsible for improving customer satisfaction and loyalty through personalized approach in providing customer service while being compliant to the company and state regulations. Also responsible for establishing...
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  • B2B Marketing
  • Business development
  • Customer Service
  • Management
  • Online lead generation
  • Online marketing strategies
  • Project Management
  • Strategy
  • Show all skills (9)

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